Your privacy matters to us. This document explains exactly what data aple4d collects, why we collect it, how we use it, and the rights you hold over your personal information at all times.
All data transmitted between your device and aple4d is protected by industry-standard TLS/SSL encryption at all times.
aple4d does not sell, rent, or trade your personal information to third-party marketers under any circumstances.
You retain the right to access, correct, and request deletion of your personal data at any time through our support team.
We collect only the data that is strictly necessary to operate your account, process payments, and comply with regulatory obligations.
aple4d is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy sets out a transparent, comprehensive account of our data processing activities in connection with the aple4d online betting and gaming platform, accessible at aple4d.cam.
We operate primarily in the Indonesian market, serving adult members aged 21 and above across cities including Jakarta, Surabaya, Bandung, Medan, Yogyakarta, Bali, Semarang, Makassar, and Palembang. In the course of providing our services — which include sports betting, togel (Indonesia's traditional numbers lottery) markets, live casino games, and slot games — we necessarily process certain personal and financial data about our members.
This Policy is designed to give you complete clarity on what data we hold, why we hold it, who we share it with, for how long we retain it, and what rights you can exercise at any time. We have written this document in plain, accessible English precisely because data privacy matters and you deserve to understand it without needing a legal background.
This Privacy Policy should be read in conjunction with aple4d's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. Where this Policy conflicts with any other document, this Privacy Policy governs with respect to privacy and personal data matters.
For clarity and consistency throughout this document, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, date of birth, national ID number, email address, phone number, payment details, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | aple4d — the entity that determines the purposes and means of processing your Personal Data. |
| "Data Subject" | You — the individual whose Personal Data is being processed by aple4d. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the Data Subject's agreement to the processing of their Personal Data for a stated purpose. |
| "Third Party" | Any natural or legal person, public authority, agency, or body other than the Data Subject and aple4d. |
| "KYC" | Know Your Customer — the identity verification process required before a member may withdraw funds from the platform. |
aple4d collects the following categories of Personal Data from members and platform visitors. We collect only what is necessary for the specific purposes described in Section 5.
aple4d collects Personal Data through the following channels and methods:
aple4d processes your Personal Data only where we have a lawful basis for doing so. The table below sets out the primary purposes for which we use your data and the corresponding legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, contact, login data | Performance of contract |
| Identity verification (KYC) | KYC documents, facial image | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Financial data, transaction records | Performance of contract |
| Anti-money-laundering (AML) compliance | Financial data, transaction patterns | Legal obligation |
| Fraud detection and security monitoring | Technical data, usage data | Legitimate interest |
| Responsible gaming monitoring | Usage data, betting history | Legal obligation; legitimate interest |
| Customer support | Identity, contact, support interaction data | Performance of contract |
| Promotional communications (opt-in only) | Contact data, game preferences | Consent |
| Platform improvement and analytics | Technical data, usage data (aggregated/anonymized) | Legitimate interest |
Where processing is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
aple4d does not sell, rent, or trade your Personal Data to any third party for marketing or commercial purposes. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose.
We engage third-party service providers who process data on our behalf under strict data processing agreements. These include:
aple4d may disclose Personal Data to competent authorities, law enforcement agencies, or regulatory bodies where we are required to do so by applicable law, court order, or binding regulatory directive. Such disclosures will be limited strictly to the data requested and will be documented internally.
In the event of a merger, acquisition, restructuring, or sale of all or part of aple4d's business, member Personal Data may be transferred to the successor entity as part of that transaction. We will notify affected members of any such transfer and the data practices of the acquiring entity prior to the transfer taking effect where practicable.
As an international online gaming platform serving Indonesia-based members, aple4d may process or store your Personal Data on servers located outside Indonesia. Where such international transfers occur, we take steps to ensure that your data receives an equivalent level of protection to that provided under applicable data protection principles.
Safeguards we apply for international transfers include:
By using aple4d, you acknowledge that your Personal Data may be transferred to, stored, and processed in countries other than Indonesia, subject to the safeguards described above.
aple4d retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after account closure |
| KYC documents | Duration of account plus 5 years after account closure (regulatory requirement) |
| Financial transaction records | 7 years from the date of each transaction (AML compliance) |
| Betting and gaming history | Duration of account plus 3 years after account closure |
| Customer support records | 3 years from the date of the last interaction |
| Technical and device data (logs) | 13 months from collection date |
| Marketing consent records | Until consent is withdrawn, plus 1 year for audit purposes |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be attributed to an individual. Where anonymized, the resulting aggregated data may be retained indefinitely for statistical and analytical purposes.
aple4d uses cookies and similar technologies on its platform to provide core functionality, enhance your experience, and support security and analytics operations. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used:
These cookies are essential for the platform to function correctly. They maintain your login session, enable secure page transitions, and support fraud detection. These cookies cannot be disabled without impairing platform functionality.
Functional cookies remember your preferences — such as your preferred language setting and previously selected payment method — to provide a more personalized experience on return visits.
We use analytics cookies to understand how members navigate the platform, which pages and game categories are most visited, and where technical errors occur. This data is used in aggregated, anonymized form to improve platform performance and content. No individual betting or financial data is linked to analytics identifiers.
You may control cookie settings through your browser's privacy settings. Most browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. For analytics and functional cookies, disabling them will not prevent you from using the platform but may reduce personalization.
As a Data Subject, you hold the following rights in relation to your Personal Data held by aple4d. You may exercise any of these rights by contacting our support team using the contact details in Section 15. We will respond to all verifiable requests within thirty (30) days.
Request a copy of all Personal Data aple4d holds about you, along with information on how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your account profile.
Request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that processing of your data be restricted while a dispute or objection is under review.
Request your Personal Data in a structured, machine-readable format for transfer to another service provider.
Object to processing of your data where we rely on legitimate interest as the legal basis, including for direct marketing purposes.
Where processing is based on your consent (e.g., marketing communications), withdraw that consent at any time without affecting prior lawful processing.
Request human review of any significant decision made about you solely through automated processing, such as account restriction triggered by fraud detection algorithms.
aple4d implements a layered set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Key measures include:
Despite these measures, no digital system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, aple4d will notify affected members promptly and take all necessary steps to mitigate the impact of the breach.
aple4d's platform is strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under 21 years of age. The KYC verification process is specifically designed to confirm that every member meets the minimum age requirement before any betting or financial activity is permitted.
If aple4d discovers that Personal Data has been collected from an individual under the age of 21, that account will be immediately closed, all associated Wagers voided, and any deposited funds returned to the originating payment method. Any Personal Data belonging to the underage individual will be deleted from our systems without delay.
If you have reason to believe that a minor has created an account on aple4d, please contact our support team immediately so that we can investigate and take appropriate action.
The aple4d platform may contain references to third-party game providers (such as Pragmatic Play, Evolution Gaming, or Spribe) whose software operates in embedded environments within our platform. While we take care to work only with reputable technology partners, aple4d is not responsible for the independent privacy practices of those third-party studios in relation to data they collect through their own systems.
This Privacy Policy applies exclusively to the aple4d platform and does not govern the data practices of any third-party service. We encourage you to review the privacy policies of any third-party services you interact with independently.
aple4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. The most current version of this Policy will always be published at aple4d.cam/privacy-policy, with the "Last updated" date revised accordingly.
Where amendments are material — meaning they significantly affect the way we collect or use your Personal Data — we will provide advance notice via the email address registered to your account and/or through an in-platform notification, at least fourteen (14) days before the changes take effect.
Your continued use of the aple4d platform after the effective date of any amended Privacy Policy constitutes your acceptance of the updated practices. If you do not agree with the revised Policy, please discontinue use of the platform and contact support to arrange voluntary account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way aple4d handles your Personal Data, please contact our support team through any of the following channels:
For data rights requests specifically (access, rectification, erasure, portability, objection), please contact us via Live Chat or email and include "Data Rights Request" in the subject line. We will acknowledge receipt of your request within 3 business days and provide a substantive response within 30 calendar days.
Our support team includes native Indonesian-speaking agents available across all shifts to assist members who prefer to communicate in Indonesian on privacy matters, even though this platform and its documentation are maintained in English.
Our support team is available around the clock to assist with any privacy-related queries, data rights requests, or general platform questions. You can also explore our FAQ or review our full Terms & Conditions.